Privacy and Cookies Policy
The General Regulation for the Protection of Personal Data (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, in force from May 25, 2018, with direct application to all collective or natural, public or private entities that process personal data of natural persons in all EU countries, repeals the current Data Protection Law, and defines new rules guaranteeing and reinforcing the protection, processing and free movement of data personal data, with the aim of avoiding serious situations of violation of such data.
The company Perfeito & Invisível Clínica Dentária Lda, complying with the provisions of the General Regulation for the Protection of Personal Data (RGPD) and defending its security, adopted new principles and common rules that form part of the Privacy and Cookies Policy document, which we transcribe below:
The purpose of this document is to establish and make known the rules and mechanisms for guaranteeing the privacy of all personal data received and stored by the company, within the scope of its commercial and work activity, namely to inform you about which categories of personal data collected, the purpose and legal basis of data processing, with whom we share the data, the period of data maintenance, the rights you have and how you can exercise them and the obligations in case of data breach.
Perfeito & Invisível Clínica Dentária Lda
Street Engº Rui Nogueira Simões, 1-B 2665-622 Malveira
WHAT ARE PERSONAL DATA AND WHAT PERSONAL DATA WE COLLECT AND USE
Personal Data is any information that can identify a natural person.
We collect and use personal data within the scope of the commercial activities that the company carries out, as well as in the labor relations (in the case of our employees) that are established.
There are several types of personal data that we use, namely:
- Identification data (for example: name, identification numbers, nationality, date and place of birth);
- Contact details (for example: address, telephone, email address);
- Family situation (for example: Number of descendants, tax situation);
- Education (level of education);
- Banking and financial data (IBAN, NIB, credit ceilings);
We do not collect sensitive data.
INDIRECT COLLECTION OF OTHER DATA
We may indirectly have access to personal data of:
- Legal representatives or agents;
- Society partners;
- Collaborators of our customers, suppliers, service providers and partners
All this data will be treated with the same security and privacy.
WHAT IS THE BASIS
Based on the prior consent of the holder of the personal data, which must be free, informed and unequivocal;
When the processing of data corresponds to a legitimate interest on the part of the company in order to develop our activity and provide our services, as well as its labor relations;
Compliance with all legal, regulatory and judicial obligations
When the processing of personal data is necessary to comply with all legal, regulatory and judicial obligations to which the company is subject.
Pre-contractual procedures, contract execution and management
Request your consent for a specific treatment outside this scope
The use of personal data is necessary in particular for:
- Management and follow-up of customers/suppliers;
- Marketing activities, such as: presentation of products/services, sending of “Newsletters”, campaigns and promotional actions, satisfaction surveys, market research, profile analysis.
- Compliance with all legal, regulatory or judicial obligations to which the company is obliged in the commercial and labor sphere;
- Administrative, accounting and financial management;
- Training management;
- Collections and litigation management;
- Complaints management;
- Access control to facilities;
- Recruitment processes;
- Internship processes
WITH WHOM WE SHARE PERSONAL DATA
In order to fulfill the purposes described above, it may be necessary to share your data with:
- Official, Regulatory, Judicial and Police Entities
For compliance with all legal obligations, as well as participation in programs and support;
- Service providers and subcontractors
It may be necessary to share personal data with third parties within the scope of the activity and depending on each objective, such as, for example, insurance companies, health and safety services at work, travel agencies, training companies, technical assistance, support for e-commerce activities, hosting of our websites, among others;
- Business partners
In these cases, we may share your data with these partners to optimize our products and services;
- Customers and Suppliers
What are the retention periods for personal data
Personal data will be kept for an indefinite period of time, that is, until the data subject requests its total or partial deletion or withdraws his consent, provided that this request does not conflict with the fulfillment of contractual or legal obligations and regulations to which the company is bound.
WHAT ARE THE RIGHTS OF THE HOLDERS OF PERSONAL DATA
The holder of personal data, in accordance with the applicable rules, has the right to information, access, rectification, elimination, limitation, objection and portability of data, as well as to contest automatic decisions and to withdraw their consent.
Right to information, access, and rectification
The data subject may, at any time, access the data he has provided us, request its rectification, as well as obtain information regarding its treatment, and we undertake to follow up on it within a maximum period of 30 days.
Right to deletion
The right to erasure is also recognised, with personal data being erased within the period referred to above, from the date of the request, provided that there are no valid legal grounds for its conservation.
Right to limitation and objection
You can request the limitation, as well as oppose the processing of personal data, namely when the data is processed for the purposes of direct marketing.
Portability of personal data
The holder has the right to request the company, when legally permissible, to send their personal data to another organization, unless this transfer, due to its extension, involves high means and costs.
When applicable, the data subject has the right to challenge automatic decisions such as profiling, requesting human intervention from the Data Controller.
Withdraw your consent
The data subject may withdraw his consent, to the extent legally permissible. This situation does not compromise the legality of the treatment carried out up to that date.
If the holder intends to exercise the rights described above, he can do so by registered letter or by email to the contacts shown below, being essential, to guarantee the security and confidentiality of the process, the proof of identity of the holder.
Perfeito & Invisível Clínica Dentária Lda
Street Engº Rui Nogueira Simões, 1-B 2665-622 Malveira
It should be noted that if there are rules or legal imperatives that override these rights, the company will respond regarding the impossibility and the reason for not being able to comply with the request, within a maximum period of 30 days.
The data subject may complain to the National Commission for Data Protection – the CNPD (www.cnpd.pt).
The company, valuing the trust that the data subject places in us when granting their consent, has adopted the technical, physical and organizational measures appropriate to the RGPD, ensuring that personal data are duly protected against unauthorized or illegal use, alteration, access or unauthorized disclosure, accidental or willful destruction and loss.
Cookies are small text files downloaded to your computer or any other device when you visit the YOU Clinic website.
They are used to record information about your browsing experience. They record, for example, your preferences, such as language, access data or page customization, both during navigation and on future visits. Some of the cookies are essential to guarantee the functionalities provided, while others are intended to improve performance and user experience.
The information stored in any cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the website.
The server registers and stores only the default information usually registered by the server: the Internet Protocol Address through which the user had access to the internet; the date and duration of the user’s access to the website; the internet address of the website from which the user accessed our website.
Cookies identify the user’s computer and not the user, so they do not contain personal data. This information is not used to track or collect any personally identifiable information from visitors, including by linking the IP address to the computer user’s identity, nor for any other purpose than that referred to in the previous paragraph.
Under the terms of Law n.o 41/2004 of 18 August, the storage of information and the possibility of accessing information stored in a user’s terminal equipment, through cookies, are only carried out by the YOU clinic if the user has given his consent prior and express to the installation of cookies on your equipment.
Types of Cookies
Necessary for the operation and proper functioning of the website. They allow the user to access the main features of our website, such as using the shopping cart, secure access to your account or making comments on the blog, as well as adequate browsing speed.
These cookies help us collect information about error messages or personalize your experience on our website, allowing us to remember user preferences.
Temporary cookies that remain in the browser’s cookie file until the user leaves the website. The information collected by these cookies serves to analyze traffic patterns on the site, relative to each session. It allows us to improve the usability of the website and the content presented.
They are used anonymously to carry out the measurement and statistical analysis of how users use the website, in order to improve its content. We maintain a relationship with the following provider of this type of service: Google Analytics.
Targeting and advertising cookies
These cookies record, for example, your visit to our website, the pages you visited and the links you followed. This information is used by us and third parties to make our website and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, but only if you consent to this sharing, through the cookie consent pop-up that is presented to you on your first visit to the website and that appears again after clearing/expiring cookies.
These cookies allow us to serve you personalized advertisements through third party networks such as Google Ads or Facebook Ads.
Social media and remarketing cookies and plugins
They are intended to allow you to target the offer of advertising on social networks.
For more information on the use of personal data in relation to social networks, the privacy policies of the third-party social networks in question can be consulted: Facebook and Instagram.
Links to third-party websites may also be provided for greater user convenience. Clínica YOU is not responsible for, approves or, in any way, supports or subscribes to the content published on these websites or on other websites linked or referred to therein.
Clínica YOU is not liable to any users of this website for any damages resulting from the use or disclosure of the information contained therein.
Enable or Disable Cookies
You can configure your browser or browser to manage and maintain your privacy and security in relation to cookies.
If cookies are not enabled on your computer, your experience on our website will be limited to browsing only. To activate and manage cookies, you can use your browser.
Cookies settings can be changed in the browser preferences, following the indications in the links: Google Chrome, Internet Explorer, Mozilla Firefox, Safari, Opera, Google Analytics Opt Out.
For more information about cookies, including to find out which cookies have been set and how they can be managed and deleted, the user can access www.allaboutcookies.org.
If the user does not want his visits to the website to be detected by Google Analytics, he must access http://tools.google.com/dlpage/gaoptout.
The Privacy and Cookies Policy applies to its employees, individual entrepreneurs and will also be extended to legal persons whenever the processing of personal data of managers, legal representatives and/or their employees is at stake.
ERS registration — 157650
License no. 21066